REVIX FAQs
When should I use hot therapy vs. cold therapy?
A good rule of thumb is cold for acute pain, heat for chronic pain. Always use heat therapy prior to an activity to loosen up your muscles, and cold afterward.
For acute pain, the Reivx cold therapy provides short-term pain relief for soft-tissue injuries. Cold compression aids in reducing swelling, bleeding, spasms and pain. Apply as soon as possible after an injury has occurred and continue for 48 to 72 hours. (See the following question, "What should I do if I suffer an acute injury?")
The Revix Heat Therapy should be used for chronic conditions such as muscle discomfort or stiffness. Applying heat to an area effectively opens up the blood vessels allowing blood to flow freely to the affected area. This increases circulation, delivering an increased supply of oxygen and nutrients and removing waste from sore, fatigued and injured muscles.
Many doctors recommend alternating cold and moist heat therapy for chronic pain as well - 20 minutes of cold, 20 minutes off, and then 20 minutes of moist heat. Combination therapy is an effective treatment for repetitive strain injuries, and can help with the pain of arthritis. For acute pain, one the swelling goes down, alternate cold therapy and moist heat therapy as described above.
What should I do if I suffer from chronic pain?
The Revix Heat Therapy should be used for chronic conditions such as muscle discomfort or stiffness. Applying heat to an area effectively opens up the blood vessels allowing blood to flow freely to the affected area. This increases circulation, delivering an increased supply of oxygen and nutrients and removing waste from sore, fatigued and injured muscles. Heat therapy can be effective in treating back pain caused by muscle strains and spasms. Arthritic and thematic pain is often temporarily relieved with the use of heat.
Apply Revix Microwaveable Heat Therapy Wrap to the targeted area for 20 minutes, repeating as needed after a 20 minute break. Cold therapy can also be effective with chronic pain. Many doctors recommend alternating intervals of cold and heat therapy: 20 minutes of cold, 20 minutes off, and then 20 minutes of heat.
How often can I use hot therapy?
We typically recommend using hot therapy for no more than 20 minutes at a time, with 20 minutes in between each application.
How often can I use cold therapy?
We typically recommend using cold therapy for no more than 20 minutes at a time, with 20 minutes in between each application.
What conditions benefit from cold therapy?
- Acute injuries
- Sprains
- Strains
- Muscle spasms
- Whiplash
- Insect bites
- Contusions
- Dislocation
- Subluxations
- Arthritis
- Migraines & Headaches
- Hemotoma (acute)
- Bursitis
- Tendinitis
- Post-surgery pain relief
- Myofascial disorders (muscle spasm, muscle tension, muscle soreness)
Q: How can I heat up or freeze the product?
A: Heat therapy—Heat up in Microwave for 2-3 mins; Cold therapy—Chill in freezer for 4 hours.(All depends on the product size and the heating machine you use.)
Q: Is this heavy like the ones in therapy？
A: This Microwavable neck shoulder wrap weights 3.6lb. It is a proper weight that people enjoy the weighted therapy and heat therapy.
Q: How long does it stay hot?
A: It can keep warm for about 30 minutes, stay hot for the first 10-15 minutes, temperatures will be different due to different microwave power and heat-up time.
Q: How is this moist heat?
A: The REVIX Microwave heating pad offers gentle heat and naturally moist for relieving neck and shoulder pain.
Q: Can you wash plush cover?
A: The plush fabric is lining to the REVIX neck & shoulder ice pack which is not removable for wash, you can use a soft brush to wipe it for maintenance.
Q: Does this take a lot of room in your freezer? We have a small one?
A: The package is 0.15 cubic feet. However, the actual ice pack volume is less than 0.15, as it excludes the package. The ice pack is soft and pliable so that you could easily fold it and store it in the fridge.
Q: Are the ice packs separate from the boot/covers or are they made into the boot/cover?
A: The ice pack is made into the boot, just freeze it, then easily wrap around your ankle and foot by the straps.
Q: How long do the ice packs stay cold and how long do you have to put them in the freezer for ultimate chill temperature?
A: We suggest to freeze it for overnight so that it keeps cold about 40 mins. You can also let it in freezer all the time so that it is ready to use at any time.
Q: Where is this made?
A: Made in China, designed in US.
Q: Can this be used while walking?
A: Yes, neoprene straps offer added compression on the ice packs, the soft plush lining also helps to keep it in place.
If you have other questions about our products, please don’t hesitate to contact us:
Or directly email us: support@revixcare.com